Returns
Nothing on our refunds policy or these Terms in any way limits your rights in terms of section 56 (read with section 55) of the CPA.
Cancellation and Refund Policy for Mini Impe’s and any other Commission work
As Mini Impi’s and commission work are specifically created for a customer, the cancelation and refunding of orders are different of all the other products on the website https://wendysart.co.za
1. Customers can only cancel an order until before I start building the order.
2. No refunds will be made if an order has already started to be created.
3. No product manufactured for a client can be returned or replaced.
4. I take no responsibility for any unclear photo’s that can lead to wrong colour choices.
5. Mini-Impe’s is not an exact replica of your photos, but my artistic interpretation thereof and no amendments can be made after the order has been completed.
Cancellations
Form Mini Impe’s and commission work the below is not applicable.
You are, in terms of section 44 of the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”) entitled to cancel, without reason and without penalty, your order for the Products, within 7 (seven) days of receipt of the Products. In such an event –
you will receive a full refund of the purchase price within 30 (thirty) days of the date of your cancellation of the order;
you undertake not to utilise the Products;
your agreement of purchase will be deemed to have been cancelled, and
you will be liable, in terms of section 44(2) of the ECT Act, for the direct costs of returning the products, such as courier and/or shipping charges.
If for any reason you would like to cancel an order this may be done by contacting our Customer Care Line on 082 635 3822. You will only be able to cancel orders up to 17:00 on the day prior to the date of delivery.
If you cancel your order later than 7 (seven) days of receipt of the Products, we reserve the right to debit your payment card for the delivery fees in respect of any late cancellations. If you cancel your payment for any reason or if your payment card should cease to be valid for whatever reason, you will nevertheless be bound to pay the full purchase price, including all costs incurred by us relating to the recovery thereof. Without prejudice to any other rights or remedies in law, we reserve the right to cancel forthwith any sale and/or your registration in the event of your breach of any of these Terms.
As Mini Impi’s and commission work are specifically created for a customer, the cancelation and refunding of orders are different of all the other products on the website https://wendysart.co.za